The Conversational AI Platform

The Future of Support.
Powered by Generative AI.

Rebuilt from the ground up on Large Language Models to offer unprecedented automation, context retention, and zero-shot problem solving.

The Intelligence Under the Hood

We're built on a proprietary neural network architecture optimized for speed and semantic search, ensuring low latency and high accuracy for every customer interaction.

Optimized LLM
Tuned Large Language Models deliver instant, high-quality responses that require minimal computational resources.
Ultra Low Latency
Response times averaging under 500ms, providing a truly real-time chat experience that eliminates user frustration.
Enterprise Security
Fully compliant data encryption, masking, and governance protocols to ensure maximum trust and regulatory compliance.

Platform Capabilities: Automate, Integrate, Analyze

The most comprehensive suite of Generative AI tools for customer support.

Generative Chat Support
Powered by advanced LLMs, the AI generates fluent, context-aware responses, achieving human-level conversation flow.
Intelligent Handover Protocol
Uses real-time intent classification to seamlessly escalate complex issues, providing the human agent with a full summary.
Semantic Knowledge Retrieval
Train the neural network on your proprietary documents for accurate answers, moving beyond simple keyword matching.
Real-time Sentiment Analysis
Monitors emotional queues during the conversation, flagging potential churn or high-priority interactions instantly.
Native CRM & Helpdesk Sync
Bidirectional integration with major platforms (HubSpot, Salesforce) ensures data consistency and unified customer history.
Proactive Engagement AI
Utilizes machine learning to predict user intent based on page history, initiating timely chats to drive conversions.
Agnostic Language Model
The core engine handles over 90 languages natively, providing immediate global support without manual configuration.
Brand Consistency Control
Fine-tune AI persona, tone-of-voice, and widget visuals to ensure the conversational experience matches your brand guidelines.
Zero-Shot Problem Solving
The AI resolves novel questions it hasn't seen before by applying generalized reasoning, drastically improving resolution rates.

Performance Metrics

AI Resolution Rate

88%

+7% YoY efficiency

Human Handoff Rate

12%

Top Unresolved Intent

"Request for Bonus Amount

Actionable Generative Insights

Our advanced reporting surfaces key conversational data, allowing you to instantly identify knowledge gaps and the true cost savings derived from AI automation.

  • Deep dive into LLM performance and accuracy scores.
  • Track Sentiment Scores and flag potential negative reviews.
  • Secure, anonymized data handling (GDPR/CCPA ready).

Deployment in Three Simple Steps.

Leverage our intuitive deployment flow to go from zero to fully automated AI support in under an hour. No developers needed.

1

Source Knowledge Base

Securely ingest data from all formats (API, PDF, Web) to build the LLM's understanding.

2

Tune AI Persona

Use our visual editor to define the AI's tone, brand voice, and escalation rules.

3

Deploy Widget

Embed a single JavaScript snippet on your site to activate the AI agent instantly.

How to self-exclude my self?

Agent Response:

1. Login to your account.
2. Navigate to settings tab.
3. Scroll to the bottom section and find self-exclude.
4. Confirm password

Frequently Asked Questions

Can't find what you're looking for? Contact our customer support team

• Compliance (BetStop)

• Messaging (Bulk SMS & Opt-out)

• Support (AI Chat)

• Integration & Security

Talk to sales

Whether you're looking to streamline your customer support, send compliant SMS campaigns, or integrate AI chat with your wagering platform, our team is here to help.

Provide your information below and we’ll get in touch with a member of our team to help you get started.

With WagerLink, we automated customer support, ensured BetStop compliance, and increased engagement—all in one platform.

— Happy Customer, Wagering Provider

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